Cancellation/Refund Policies
At Cure For Eyes, we strive to provide excellent service and ensure customer satisfaction. Please review our cancellation and refund policies below.
Appointment Cancellations
- Teleconsultations:
- Cancellation Window: Appointments can be cancelled up to 24 hours before the scheduled time without any charges.
- Late Cancellations: Cancellations made less than 24 hours before the appointment may incur a cancellation fee of 50%.
- In-Clinic Appointments:
- Cancellation Window: Appointments can be cancelled up to 24 hours before the scheduled time without any charges.
- Late Cancellations: Cancellations made less than 24 hours before the appointment may incur a cancellation fee of 50%.
Refund Policy
- Eligibility: Refunds are available for services cancelled within the specified cancellation window.
- Processing Time: Refunds will be processed within 7 business days of the cancellation request.
- Method of Refund: Refunds will be issued using the same payment method used for the original transaction.
Rescheduling Appointments
- Teleconsultations: Appointments can be rescheduled up to 24 hours before the scheduled time without any charges.
- In-Clinic Appointments: Appointments can be rescheduled up to 24 hours before the scheduled time without any charges.
Contact Us
If you have any questions or need to request a cancellation or refund, please contact us at: cureforeyes@gmail.com